- Overview
These Payment Terms and Conditions govern all online transactions, deposit submissions, and service booking reservations processed through www.ceilingrepairly.com (the “Website”). By submitting an online booking deposit or engaging our services, you agree to be bound by these terms. The services offered on this Website are operated by M-T-D Innenausbau GmbH (“we”, “us”, or “our”), registered in Germany under registration number HRB 267953, with our registered office located at Feldkirchener Str. 25, 85622 Vaterstetten-Weißenfeld, Germany.
- Service Workflow and Deposit System
Our service workflow is structured around professional on-site consultation and installation. The transaction process operates through the following stages:
Deposit Submission: Customers submit an online booking deposit through our Website to secure a requested service appointment slot.
Consultation and Quotation: Upon receipt of your deposit and initial form submission, our team will contact you within 24 hours to discuss your specific project requirements, scope of work, and finalized pricing details.
On-Site Execution and Delivery: Following mutual agreement on the project scope and final quotation, our technicians will perform the scheduled on-site installation and project delivery in accordance with our service agreements. The online deposit paid is subsequently credited toward the total project cost.
- Payment Methods and Processing
All online payments and deposits are processed securely through our designated payment processing provider. We accept major payment instruments, including Visa, Mastercard, American Express, as well as digital wallets such as Apple Pay and Google Pay. When you complete an online payment, your financial details are handled securely by our payment processor without requiring you to create or log into a separate payment gateway account. Please note that M-T-D Innenausbau GmbH appears on your card or bank statement as the billing descriptor.
- Transaction Security and Compliance
Our payment infrastructure undergoes periodic security evaluations and continuous transaction monitoring conducted by our payment processor to identify and prevent unauthorized activity. We implement robust technical and organizational measures to safeguard your transaction data in compliance with applicable European and German data protection standards.
- Data Protection and Cookie Consent
We respect your privacy and process personal data in strict accordance with the General Data Protection Regulation (GDPR) and German federal data protection laws. Non-essential cookies and tracking technologies are only deployed on our Website after you have explicitly provided your consent by clicking the “Accept” button on our Cookie banner. For comprehensive details regarding how we collect, process, and retain your data, please review our separate Privacy Policy page.
- Customer Support and Inquiries
For any questions, concerns, or inquiries regarding your booking deposit, scheduled service visits, or payment processing, our customer support team is available to assist you. We aim to respond to all written inquiries within 24 hours. You may contact us directly via email at beauty@ceilingrepairly.com or by telephone at +49 8930908660.